Is there a global setting for all employees?
No. Displaying system emails in HTML format is not a global company-wide setting; it is configured individually for each user account. This means that each person must enable the setting themselves within their own profile.
Where can this setting be changed?
The option is located in your personal user account:
Your Account → Profile → Settings
There, you can enable the "Always display emails in HTML format" toggle. Once enabled, incoming system emails will automatically be displayed in HTML format.
How can I display an individual email in HTML format?
You can manually open any individual email in HTML format. A toggle switch for this purpose is available in the respective email view. This allows you to enable the HTML display for that specific email—independently of the general account settings.
