In softgarden, you can decide for yourself whether and in what form you wish to receive notifications. All settings are specific to your account—meaning you can configure notifications only for your own account, not for other users.
If you are unable to adjust your notification settings
This is because the permission to enable or disable system emails has not been granted.
If you have the administrator role, you can enable this permission as follows:
Open the role management section at https://my.softgarden.io/de/management/roles
Click the three-dot menu next to the relevant role and select "Edit."
Scroll to the very bottom of the "Additional permissions" section.
Check the box for "Enable/disable system emails."
Save the changes.
Once this permission is enabled, the affected users will be able to adjust their notification settings as usual.
In what format can I receive notifications?
You can choose how each notification is delivered to you:
Separate email – You receive each notification individually via email.
Summary – You receive a daily or weekly overview via email.
Web – You are notified of new activity directly within the system (web notification) without receiving an email.
How to adjust your email settings
1️⃣ Click on "Your account" in the top right corner.
2️⃣ Select "Notifications" → "Email settings".
3️⃣ Click on "Edit".
4️⃣ Make the desired adjustments and save your changes.
Here’s how to set which content you receive
1️⃣ Log in to softgarden
2️⃣ Go to "Your Account" → "Notifications" → "Email content".
3️⃣ Click "Edit".
4️⃣ Activate—by way of example—the option "Notification about new comments from your recruiting team" so that the checkbox is selected as shown in the example screenshot.
5️⃣ Save your changes.
What affects email delivery?
Emails are sent only if the following conditions are met:
You have the appropriate role in the system
You are part of the job team
Your email settings are enabled
You are the job owner (some notifications go only to owners)
Not receiving emails?
This could be due to the following reasons:
You are not part of the job team
Your email settings are disabled
Your role does not allow access to certain statuses
You are not the job owner
The email ended up in your spam folder
💡Tip: Check your settings regularly so you don't miss important updates!
Go straight to settings: Configure email settings