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How can I activate an existing marketplace product for my sub-clients?

This help article explains how to enable an existing Marketplace product for your sub-tenants and the steps required to do so.

If you wish to enable an already activated Marketplace product for your sub-tenants as well, please proceed as follows:

1. Check the Marketplace to see if sub-tenant management is available.

  • Open the desired product in the Marketplace.

  • Look for the "Manage subsidiaries" section (e.g., Smart Calendar).

  • If this section is displayed, you can manage the sub-clients directly and enable the product for them yourself.

  • If the section is not displayed, the product is currently available only to the main company.

2. If no management option is visible → Contact your account manager

  • If the sub-client management section is not displayed, you cannot extend the product yourself.

  • In this case, please contact your softgarden account manager. They will review the product configuration and, if necessary, enable the product for your sub-clients.

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