softgarden does not have an absence function for individual users or tenants. Coverage arrangements are managed exclusively via a job's "Job Team." This article provides a clear, concise explanation of how these arrangements work and what needs to be considered.
Are there absences in softgarden?
No. There is no function that allows users to mark absences such as vacation or illness in the system. Likewise, there is no automatic substitution logic.
How are substitutions handled?
Substitutions are managed exclusively via a job's "job team." All individuals listed in the job team can take on tasks related to the job and its applications—depending on their role and the associated permissions.
Does a substitute need to be explicitly added?
Yes. A substitute is not assigned automatically. For a person to step in, they must be actively added to the job team.
There is no specific "substitute" or "absent" status marker. Membership in the job team determines who can continue working.
What does this mean in practice?
All members of the job team can take on tasks.
If a substitute is added, they can start working immediately—depending on their role.
If multiple people are absent at the same time, a substitute must be added to the job team in advance.