What are the benefits?
Emails from softgarden are sent using your own sender domain (e.g., @jobs.yourcompany.de) instead of @app.softgarden.de. This looks more professional and improves the deliverability of your messages.
What do you need?
An email domain capable of receiving emails—often a subdomain like @jobs.yourcompany.de.
Someone who can configure the DNS records (usually your IT department or your service provider).
That's how it works
1. Set domain
Recommended: a subdomain like jobs.yourcompany.de.
2. Set MX records (by your IT in the DNS)
mx0.cloud1.softgarden.de(Priority 5)mx0.cloud2.softgarden.de(Priority 5)
→ This specifies: “Emails for jobs.deinunternehmen.de run via softgarden.”
3. Activate domain
softgarden then allows entry for this domain and sets the exit so that emails are sent in your name.
4. Set SPF entry (important for deliverability)
Your IT adds a TXT entry to the domain:
Code
v=spf1 redirect=_spf.app.softgarden.io
→ This means that softgarden is officially authorized to send emails for you.
5. Activate DKIM (recommended)
softgarden generates a DKIM key for you.
Your IT publishes the public key as a TXT entry at:
Code
mail._domainkey.jobs.yourcompany.de
→ This allows emails to be cryptographically verified as “genuinely from you”.
6. Set up DMARC (optional, but useful)
Anyone who uses DMARC adds a TXT entry, e.g. E.g.:
Code
_dmarc.jobs.deinunternehmen.de: v=DMARC1; p=none; rua=mailto:…; pct=100;
→ Helps with monitoring and reporting.
Who does what?
You: Specify the domain and provide a brief to your IT team or service provider.
Your IT/Provider: Configure the DNS records (MX, SPF, and DKIM/DMARC if applicable).
softgarden: Authorize the domain on the mail server and enable sending from softgarden.
Testing & Completion
Once all records are configured, softgarden will send out test emails. If everything arrives correctly (and doesn't end up in the spam folder), you are ready to go.
Tip: Using SPF + DKIM (and optionally DMARC) significantly increases the likelihood that your emails will not end up in the spam folder.