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How can I schedule an appointment using Smart Calendar?

This help article covers Smart Calendar and how to create a single appointment.

With Smart Calendar, you can connect your calendar to Softgarden, check colleagues' availability, and create calendar invitations directly from the system.

You can find more information about Smart Calendar in the softgarden Marketplace.

Facility

An initial setup is required for the setup. You can find details here: Smart Calendar - Connect calendar

Interview planning

Once you have completed the setup, a new tab will appear in the interview scheduling dialog.

If this tab does not appear, please check whether your calendar is connected. Also, ensure that Smart Calendar has been enabled for your system.

Schedule an appointment

1. First, change the application status from the currently displayed selection to "Interview" and select the corresponding entry by clicking on it (depending on your configured workflow).

2. Now select the first entry “Smart Calendar”.

3. Add other participants from your team and specify the location, duration, and type of appointment.

To set up a video interview, simply select one of the connected providers. You can add additional providers via your profile.

You can find more information here: Smart Calendar – Connecting video providers.

4. Next, select an available time slot (highlighted in blue) in the calendar view. Availability is based on your availability rules and your live calendar. If you have added other participants who have also connected their calendars, availability is determined by combining your respective rules and appointments.

Next, send an invitation email to the candidate as usual. Your standard templates for scheduling interviews are, of course, available for use.

In addition, we offer specific email templates for video interviews that include the [smart-calendar-video-link] macro, which automatically generates the link to the video interview.

Important: The macro must be selected from the macro list; it must not be copied into an email template as plain text.

Calendar Entry

Sending the interview invitation creates an entry in your calendar. All selected participants are added to the event and receive an invitation from your calendar system.

For video interviews, the dial-in details are automatically added to your calendar.

The candidate receives a calendar invitation along with the invitation email; this invitation is compatible with supported email programs.

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Invitation Status

Responses from all participants and the candidate are displayed in real-time in Softgarden. The standard status actions associated with interview scheduling remain available.

Status: Awaiting response

Status: Upcoming interview

Status: Interview invitation declined

Cancellation

If you cancel the appointment within the Softgarden system, it will be deleted from your calendar. The participants involved will be notified of the cancellation via your calendar system.

The applicant can also be notified of the cancellation by email, if desired. Along with the cancellation notice, the applicant receives a request to delete the calendar entry.

Suggest multiple dates

With Smart Calendar you can make multiple appointment suggestions to your candidates. This makes coordination easier and saves you the back and forth in communication.

You can find more information about this here: Smart Calendar - Suggest multiple appointments

More information

We use our partner Cronofy for calendar integration in Softgarden. Only Cronofy's servers in Germany are used.

You can find more information about Cronofy here:

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