There are various reasons why a job might no longer be visible on your career page. It depends on whether you are using the standard softgarden career page/iFrame, the Career Page Pro, or a custom company site with an API integration.
Softgarden Standard Career Page / iFrame
A job is no longer displayed on the standard career page or in the embedded iFrame if:
the job was posted as an offline job,
the job was subsequently deactivated manually,
the scheduled end date has been reached.
In these cases, the job automatically ceases to be visible.
Career Page Pro
With Career Page Pro, delays in data transmission may occur in rare cases.
If a job is not displayed, please contact softgarden technical support.
They can manually re-trigger the transmission of the job ads to update the listing.
Custom Company Page with API Integration
If you use your own careers page with an API integration, data is retrieved from softgarden via an interface managed by your IT team.
If the retrieval process fails to execute correctly, a job listing might not be updated or may not appear at all.
The same principle applies here as with standard job portals: only active jobs—those that have not been deactivated and have a valid posting period—are displayed.
Therefore, please check with your internal IT department to ensure the interface is retrieving data from softgarden regularly and correctly.
Important Notes
Check job status: Ensure the job is active in the system and the posting end date has not passed.
Note synchronization: Delays or missing data retrievals may occur with API or Career Site Pro integrations.
Contact technical support: If the job posting does not work despite correct settings, please contact softgarden technical support.