The “Offline” channel includes all applications whose receipt cannot be automatically tracked via a digital channel. It is always used when an applicant has been created manually or the system cannot recognize a clear online channel (e.g. job exchange, career site, social media).
Applications that receive the “Offline” channel
Applications that you enter manually into the system
Applications that have been transferred or copied from one job to another
Paper applications that are subsequently digitized
Telephone applications that you enter manually
Emails that do not enter the system via automatic import
Applicants you add later (e.g. direct contacts or recommendations)
Background
The "Offline" channel ensures comprehensive reporting by capturing applications received outside of standard digital channels.
It allows for a clear distinction between automatically tracked online applications and manually recorded applications.
This keeps your statistics consistent and enables you to identify which applications did not come from digital sources.
In short
"Offline" = any source that is not automatically tracked.
