A correct email address is essential for accessing the system and receiving notifications. In softgarden, each user can conveniently manage their own address.
Who can change the email address?
The change can be made independently by the respective user – after successfully logging into the system.
How to change your email address – Step by Step
Log in to softgarden: Sign in with your credentials.
Navigate to “Your Account”: You can find this area at the top right when logged in.
Click on the "Profile" tab: This is located directly under "Your Account".
Open “Personal Information”: Go to the "Login Details" section there.
Click on “Change Password”: Enter the new email address and set a new password. Enter your current password to confirm – this serves as a security measure for the change.
ℹ️ Note:: We apologize for the current wording. A revised version for better clarity will be provided shortly.
Optional! Update password: In the same area, you can also just adjust your password if needed.
What to do if you have problems?
If you don’t have access to your Softgarden account: First use the “Forgot Password” function, as described here.
If that is not successful, please contact an internal person with the “Administrator” role assigned in softgarden for assistance.