Persons with the role assigned to you as JUST-HIRE ADMINISTRATOR and persons with the corresponding role authorization can delete applications in your system.
📌 Step-by-step instructions:
1️⃣ Open the relevant application.
2️⃣ Click on the three dots in the top right corner.
3️⃣ Click on the "Delete application" entry in the menu.
4️⃣ Confirm the question: "Are you sure you want to delete this application from the position?"
🔓 Self-deletion of the account in the job portal
Applicants can irrevocably delete their account in the job portal via the menu "Settings" → "Delete account".
The applicant must finally confirm the security prompt by clicking the "Yes, delete account" button.
🗑️ Our recommendation before deleting an application
We recommend matching the security code in the application when deleting an applicant account. This step ensures that the deletion is authenticated and prevents unauthorized access.
ℹ️ The security code is displayed within Softgarden in an application under the "Application" tab in the "Personal data & application details" section, after clicking on "More details".
Applicants can find the security code after logging into the job portal under the menu "Settings" → "Security code".
📝 Possible wording for requesting the security code
Dear [Name],Thank you for your message and your request to delete your application. To verify your identity and properly complete the deletion, we need your personal security code.Please log into the job portal [Link] with your login details: Log in with your username and password. Navigate to the menu "Settings" → "Security code". Please send us this code in response to this email.Once we receive your security code, we will promptly remove your application from the system.ℹ️ Info: Please note that the login always requires the most recently assigned password and username. The username is not your email address but is provided in password reset emails – even if a password manager automatically fills in the email address. The login only works with the correct combination of these login details. Be sure to pay attention to the exact spelling of the username, particularly regarding case sensitivity.If you have any questions about this process, we are happy to assist you. Thank you for your cooperation!
ℹ️ Note on finding the job portal and information for applicants:
The link to the job portal can be accessed in the settings area "Overview" → "Company information" via the entry "Subdomain name". We recommend sharing the link with applicants that is generated after accessing the job portal and clicking on the "Login" menu.