Changing your company name involves more than just updating system settings; simply changing the name isn't enough. To ensure everything is updated correctly and completely, you should follow these steps:
1. Changing the name in the system
Log in to your account with the administrator role.
Go to Settings → Overview.
Click the blue pencil icon in the top right corner and enter the new name.
2. Other points you should check and adjust
Check all areas where the company name or branding is stored:
Imprint, data protection declaration and billing address
Company and personal signatures (e.g. email signatures)
Information and logos in individual layouts and in the job portal
Branding for structured job advertisements
Message templates (e.g. automatic confirmation of receipt, interview invitations)
Certificate page and Kununu profile – inform your account manager if necessary
If you use additional modules such as Career Page Pro, the onboarding software or the recommendation manager, check there too whether the company name, logos and other information are stored correctly.
3. Subdomain name and email sender
Changing the domain of your job portal (e.g. yourcompany.softgarden.io) requires a technical intervention that only customer support can carry out.
The email sender is also automatically adjusted.
To do this, please contact your customer advisor directly.
4. Official information regarding the change of company name
To ensure the name change is implemented correctly from a contractual standpoint and that your future invoices are issued accurately:
Please notify your account manager and the accounts department.
The email address for the accounts department is: [email protected]
Summary – Checklist for Company Name Change
✅ Update company name in the system
✅ Review legal notice, privacy policy, and billing address
✅ Adjust signatures, layouts, logos, and the job portal
✅ Update branding for job ads and message templates
✅ Check additional modules (Career Page Pro, Onboarding, Referral Manager)
✅ Have the subdomain and email sender address updated via Customer Support
✅ Officially notify Customer Support and the billing department
With this checklist, you ensure that your company name change is implemented completely and correctly—both technically and organizationally.