Why did I receive this email from Indeed?
Indeed sends this message when a free job posting violates Indeed’s Terms of Service (Section D.4). Moderation is carried out either:
automatically by Indeed’s systems, or
manually by Indeed moderators.
Typical email content:
Notification of a policy violation
Information that the job posting has been removed or restricted
Recommendation to post the job as a Premium job posting
Option to appeal via "Contact Indeed"
Important: These notifications apply only to free job postings that Indeed automatically retrieves from softgarden.
Free vs. Paid Indeed Listings
Free listings
Posted automatically
Subject to moderation or removal by Indeed
softgarden has no influence on moderation decisions
In case of issues → file an appeal directly via "Contact Indeed"
Paid listings
Actively posted via the Media Service team or through bookings
Not automatically removed
In case of issues → Media Service team contacts customers directly
Customers do not need to file an appeal with Indeed themselves